Last week, Frost & Sullivan awarded Automation Anywhere the 2019 Global Competitive Strategy Innovation and Leadership Award. Companies were judged on strategy innovation and customer impact. One of Automation Anywhere’s star solutions, the Bot Insight, helped them clinch the award for its innovative ability to provide in-depth and real-time analytics of key performance metrics. The company was also commended on their application of AI and advanced analytics to help companies unlock productivity and cost savings.
Frost & Sullivan’s Best Practice Awards are awarded to companies for excellence in leadership, customer satisfaction, technology innovation and product innovation.
"Automation Anywhere's vision to build highly intelligent digital workforces with multi-skilled, downloadable, and ready-to-deploy bots and Digital Workers that take clients to the next level of automation is helping drive the industry forward. The company is working to define and transform the future of work. This broadening of the scope of automation by including technology to increase the 'intelligence' of its applications sets Automation Anywhere apart from the competition and is attracting partners and customers,” said Nancy Jamison, Principal Analyst, Customer Contact at Frost & Sullivan.
"It is an honor to be recognized for our mission to make work more human through intelligent automation," said Mihir Shukla, CEO and Co-Founder of Automation Anywhere. "Early on, Automation Anywhere recognized the power of AI-enhanced RPA to enhance customer service, allowing businesses to become more efficient so humans can focus on higher-value work, and improving the customer's experience.”
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