Is Your Outsourcer Meeting Your Expectations?

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Editor Coda
Nov 4, 2014

EXL and SunGard recently partnered to investigate what they expect from their business service partners, or outsourcers and why companies struggle to improve their receivable management function. The whitepaper, entitled Improving accounts receivable management by employing a business service provider, details the findings of their survey conducted with around 200 respondents, representing 25 industries.

Using the data collected in the survey, this whitepaper provides insights into:

- What are the most important traits when evaluating a business service provider?

- What do you consider the primary advantages of outsourcing?

- What key performance improvements do you expect by outsourcing?

- What is the top challenge you have with your existing provider?

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