Read Watch
Published: 2022-07-26 18:09:28

Moving from Cost Center to Profit Center Mentality and Reality


This session delivered by Irina Chernousenko ex Coca-Cola focuses on:

  • Shared Services Delivery Model
  • Our Clients – what business are we in?
  • Our Products – what are we offering?
  • Our People – how do we get and retain the best talent
  • Moving from captive to BPO – what is the difference
  • Integrated implementation model
  • Critical success factors   
  • TCCC global business services
  • Procurement process – potential scope for shared services – discussion

You'll takeaway some essential ways to help alter the mindset of your business.