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ISS Group's Procurement Transformation Story


This webinar ran on February 6th 2019.

Striving for 95% PO compliance, 98% electronic POs, and 83% e-invoicing may seem like a stretch for most organizations but for ISS NL this is almost for REAL.

On top of that ISS Group has decided to start a transformation program where Coupa is part of the solution to strive for these figures globally.

On this webinar, Henk Grol, Sr. Project Manager at ISS Group, reviews results from their two pilot countries with an eye on applying the lessons learned globally. 

Learn how:

  • Alignment across finance and procurement, plus the GPO team and the BPO, pushed the pilot forward
  • Initial results showed PO compliance improved from 14% to 95% in just 18 months in the Netherlands


Presentation Slides: