Read Watch

Reports and White Papers

Tax Indirect Tax: The Missing Piece in Digital Transformation

When it comes to planning for digital transformation, nearly every team overlooks one thing: indirect tax requirements.

Tax Where are Your Hidden Costs and Lurking VAT Compliance Risks

This easy-to-read infographic will help you understand the challenges and help you identify and reduce many of the hidden costs in your organization.

O2C How AI Transformed AR at UserTesting

When facing an increase in the volume of work, finance teams either need to work harder and perhaps hire more people, or work smarter with the help of automation.

P2P Shared Services Secrets to Unlocking Next-Level Automation

You have a crucial role to play to help guide your company to ensure organizational resilience and to navigate through a rapidly changing compliance and business landscape.

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R2R Infographic Report: 5 Best Practices for an Easy Financial Close

A recent survey from sharedserviceslink and Redwood found that two-thirds of finance professionals would like to spend less time on their financial close.

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RPA and AI: Living up to the Hype?

Robotic Process Automation and Artificial Intelligence have promised great things for finance, but are they living up to the hype, so far?

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Tax It's Time to Talk About Indirect Tax

The changes we are seeing in Indirect Tax aren’t a gentle evolution that tax professionals can manage on their own.  This isn’t business as usual.

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P2P Identifying the Shortcomings in P2P Automation

P2P Automation transforms your business, and transformation is a journey defined by the partners you choose. Choose poorly, and your solutions won't deliver the results you need.

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Shared Services 3 Ways Covid-19 Changed Shared Services and How to Prepare for What’s Next

Remote working, changes to Standard Operating Procedures and disrupted anti-fraud processes have created new vulnerabilities. This report looks at what is behind a rise in phishing and fraud attempts and how shared services are responding to a decrease in working capital.

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Tax Building a VAT Roadmap for 2021 and Beyond

Compliance with VAT mandates and continuous transaction controls may require significant investment in time and resources across your organization.

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T&E How to Audit 100% of T&E Claims BEFORE Payment

A typical enterprise company processes on average 100,000 expense claims and 700,000 invoices EACH YEAR!

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Tax International VAT for Dummies

Apply VAT to your cross-border sales, Tackle international VAT registrations, file your VAT returns with confidence

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Tax Selling Cross-Border for Dummies

Avoid rejected cross-border shipments, Estimate international customs duties and taxes, Increase international customer satisfaction

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P2P 3 Ways to Drive Value with Artificial Intelligence and Big Data in Source-to-Pay

AI and Big Data have the potential to transform Source-to-Pay (S2P). But to what extent have companies actually started implementing solutions, and where do the untapped opportunities lie?

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P2P How to Supercharge e-Invoicing with RPA

Despite being a relatively new technology, Robotic Process Automation (RPA) is already seeing high levels of adoption across the AP industry.

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RPA and Cognitive Automation for Banking

Automate repetitive tasks, access unstructured data and tap into disparate information sources across legacy systems to gain more insight about your banking customers.

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O2C Best Practices in AR

For companies seeking to improve the order-to-cash cycle in finance, cash application is a good place to start.

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e-invoicing AP 6 complaints suppliers make about e-invoicing and what to do about them

If you’re an accounts payable pro that wants a better understanding of what your suppliers top concerns are, this report is for you.

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Machine Learning/Artificial Intelligence P2P Automation How to Leverage Artificial Intelligence in P2P

For the last few years, Artificial Intelligence (AI) and Machine Learning have been buzzwords in shared services.

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Finance Procurement Busting Payable Finance Myths - Key Trends & Issues in the Digital Age

Busting the Payable Finance Myths is designed to help Finance, Procurement, Treasury and Supply Chain professions evaluate the latest trends, issues, and perspectives impacting buyer-led early pay techniques.

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Finance Automation 10 Things Financial Services Firms Must Know About BSM

The first thing to know about Business Spend Management (BSM) is simple: if you’re not managing your spend, your spend is managing you.

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Sourcing Benchmarking/KPIs Spend Matters - Sourcing SolutionMap Analysis

Spend Matters SolutionMap contains functional and customer satisfaction benchmarks on more than 50 different procurement software providers, 17 of which offer e-sourcing software.

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P2P Automation P2P Process Healthier Business Spend

How healthcare leaders are innovating to reduce risks and control costs.

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Legal/Compliance/Risk Spend Management How to Reduce Risk AND Increase Efficiency

The Smarter Way to Manage Your Business Spend Through "The Power of And".

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AP Finance Accounts Payable Automation for the Public Sector

Keeping costs low while maintaining efficiency are high priorities for accounts payable teams in the public sector.

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AP Automation Outsmarting Automation

In this guide you'll get quick tips to making AP automation work for you, not against you.

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Automation Customer Satisfaction Improve Cash Flow and Customer Satisfaction

By managing invoice disputes and unauthorized deductions quickly, accurately and professionally, using best practices and workflow-driven automation, businesses can improve their cash flow and strengthen their customer relationships.

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Process Mining RPA 3 Steps to Make Your Shared Service Organization a Digital Powerhouse

Shared-service organizations (SSOs) are about to get a digital upgrade. For decades, SSOs have empowered enterprises to generate efficiencies of scale, reduce processing costs and cycle times, and increase the quality and accuracy of services.

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Sourcing Automation 2018 Sourcing & Contract Management Insight Report

When it comes to controlling spend and minimizing risk, sourcing and contract management are both key. But outdated processes and manual methods can be cumbersome, inefficient, and likely to result in errors.

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Procurement e-Procurement 2018 Procurement Insight Report

Many procurement departments are still using traditional manual processes or outdated technology. The result? Rogue spending, missed discounts from supplier contract pricing, reconciliation headaches, and the list goes on.

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RPA Ways to Accelerate Your RPA Journey

Pinnacle Enterprises are those companies that are achieving superior business outcomes as a result of advanced capabilities – RPA for example.

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Legal/Compliance/Risk Automation 4 Steps to Managing Financial Risk with Automation

If you are concerned your risk strategy is impacting your decision making, don’t worry – you are not alone.

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Cloud P2P Process eBook: CFOS Find a Sharp Strategic Edge in Business Spend Management

Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over— and visibility into — spending. In the process, they are becoming fiercer competitors.

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AR RPA Global Shared Services Mastering the Digital Transformation in AR and AP

To manage larger business volumes on a global scale and improve processes, many companies have created centralized business, moving AP and AR related activities into centralized business units, such as shared services centers.

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Procurement Strategy The Strategic Sourcing Lifecycle

White Paper: Introduction to strategic sourcing with highlights on the developments and techniques fundamentally changing the sourcing function for the world’s largest companies.

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e-invoicing e-Billing Will e-Invoicing Survive?

e-Invoicing/e-Billing is a rapidly expanding technology - have you decided which system or service you'll implement?

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RPA Automation Cognitive Automation: 6 Steps to Success

Download this eBook and learn how to succeed with cognitive automation by following six basic steps

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Process Excellence/Compliance How Enterprise-wide Process Modeling Enables Digital Business Transformation

Organizations everywhere struggle with the pace, volume, and complexity of change. Many seek to adapt, but they often act in a vacuum and lack the context, control, or understanding to affect the desired organizational change. Through a focus on process, companies can overcome these hurdles and enact successful change initiatives.

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RPA Strategy How to Create a Single Source of Truth: A Guide for Business Transformation

Who would have predicted that by 2018, more than 3 million workers globally will be supervised by a “robo-boss”? At least, that’s the way things are trending according to Gartner’s report “Top Strategic Predictions for 2017 and Beyond: Surviving the Storm Winds of Digital Disruption.” Change in every direction is affecting businesses faster than ever before, but this is especially true in terms of new technologies. Creating a single source of truth can help with business transformation.

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RPA Is RPA Now Mainstream?

It wasn’t so long ago that robotics and robotic process automation (RPA) seemed like hype and a technology of the future.

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Outsourcing Are Shared Services a Threat to Outsourcers?

If the Business Process Outsourcing (BPO) providers had their way, the shared services market would be quite small, and most organizations would outsource their finance, IT and customer service to them.

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RPA The Robots are Ready, are You?

Over the past year, there has been intensifying interest in robotics and in the application of cognitive and artificial intelligence technologies, both in the media and on the conference circuit. RPA is now a proven technology and early movers in shared services and other administrative organisations are already achieving significant benefits.

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Spend Management P2P Process Addressing the CFO Risk Scorecard with Spend Management Tools

In growing companies, risk is a central concern. CFOs, management teams, and boardlevel audit committees pay careful attention to designing, implementing, and reviewing risk management measures across the entire company. Companies that are publicly traded—or hope to be one day—must meet extensive control requirements to comply with SarbanesOxley legislation.

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P2P Automation P2P Process 3 Key Differentiators of P2P Top Performers

sharedserviceslink and Coupa conducted a survey with 100 shared services professionals to explore and understand the benefits of digitization in P2P and thesecrets of top performers.

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Reporting Payments The Duty to Report Payment Practices

In this white paper we explore what the payment practices reporting requirements are, what you need to prepare for, and the benefits of getting your payment practices in order, beyond just compliance.

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Talent Leadership/Governance Generation Next: Managing Talent in Shared Services

Today's young professionals in finance shared services have as much ambitions to progress within the organisation than any ACCA member or student polled for Generation Next, the largest global survey of young finance professionals' career aspirations and work preferences.

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R2R Automation R2R Insights for Shared Services: Improving Performance through Automation

Financial Shared Services are tasked with improving finance efficiencies and reducing costs while also providing a higher quality, higher value service to the business. In short, delivering more with less.

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Master Data Cloud Master Data in the Cloud: 5 Security Fundamentals

Your master data is essential to the smooth operation of your business. But it is also valuable to others. Master data is vulnerable to both internal and external attacks. As the future of business and data is increasingly cloud-based, we explore five fundamentals to ensure the security of your data.

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Automation Measure and Improve the Strength of your Shared Services’ Foundation

Shared services are evolving faster than ever, partly because the community is leveraging best practice, and sharing lessons learned from each other. But is the growth built on solid foundations, or are we ignoring some basic architectural principles?

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P2P Process P2P Automation P2P Automation: Making the Business Case

The demand for P2P automation is growing, yet the business case is still somewhat mis-understood.