Interviews
Meet the top minds in the industry. Susie West asks the tough questions and gets the answers you need to know to make crucial decisions.
E-Invoicing INTERVIEW: Will ViDA Be Exported Worldwide?
Susie West interviews Sovos CEO Kevin Ackeroyd on global e-invoicing challenges, multi-provider risks, standardizing user experience, and the cost of AP programs.
E-Invoicing INTERVIEW: Will Other Countries Start-Stop Like France?
Susie West interviews Kevin Ackeroyd of SOVOS on how global e-invoicing mandates for 2025 and beyond impact compliance, timelines, and business readiness.
E-invoicing E-Invoicing Series: Susie West interviews Kevin Akeroyd, CEO, SOVOS Trends, ViDA, And What's Coming
Listen now as Susie West and SOVOS CEO Kevin Akeroyd share key insights on upcoming e-invoicing trends
Chapter Two: 7 Risks Keeping CPOs Up at Night
Discover how to tackle the 7 risks keeping CPOs up at night and unlock the strategies that helped a €35B global giant navigate 2020 with ease—don’t miss this insightful conversation with Olivier Berrouiguet, CEO of SynerTrade.
P2P Chapter One: Procurement People: How Are You Holding Up?
This is a global problem: people in procurement have less and less time to do the job they want to do. The company wants them to be strategic – to focus on risk and cost reduction – but they are suffocating under regulations.
P2P Chapter Three: 5 Rules for Happy Projects and Happy People
Discover 5 rules for happy projects and people in Procurement as Olivier Berrouiguet, CEO of SynerTrade, shares insights on rapid e-procurement rollouts, working with SIs, driving value, and retaining top talent.
R2R R2R Unleashed: The Path to the Touchless Close Chapter 3
This taut and pithy 3-part series looks at how SAP organizations are moving to a touchless close. In Chapter 3, Susie West interviews Shak Akhtar, General Manager of Finance Automation at Redwood.
R2R R2R Unleashed: The Path to the Touchless Close Chapter 2
This taut and pithy 3-part series looks at how SAP organizations are moving to a touchless close. In Chapter 2, Susie West interviews Shak Akhtar, General Manager of Finance Automation at Redwood Software, on Mastering R2R Automation.
R2R Unleashed: The Path to the Touchless Close
This taut and pithy 3-part series looks at how SAP organizations are moving to a touchless close.
Chapter 3: CEO Interview Series: Paul Cooper, CEO of Tungsten Network
Susie West interviews Tungsten Network CEO Paul Cooper to find out the 3 critical success factors to supplier onboarding - Chapter 3
Tungsten CEO Interview Ch 2: E-Invoicing and Tax
Susie West interviews Tungsten Network CEO Paul Cooper to find out how to see your e-invoicing program is prioritized
e-invoicing Indirect Tax Tungsten CEO Interview Ch 1: E-Invoicing and Tax
Susie West interviews Tungsten Network CEO Paul Cooper to talk all things E-Invoicing and Tax
Shared Services Susie West Chats with The Hackett Group at their Conference
Watch this short video where Susie West talks about sharedserviceslink and its membership at a recent event run by partner The Hackett Group.
Shared Services Shared Services Leader on Covid-19 and its GBS Impact
In this interview, Dan Foley, Finance Shared Services Director at Kier Group, shares his thoughts, tips and concerns on how Covid-19 is impacting shared services today and for the longer term.
Shared Services Ultra Electronics and Covid 19
Susie West interviews Will James, Director GBS UK at Ultra Group, on how the Ultra Group is managing the impact of Covid-19 and the new “Business as Usual.”
Shared Services Novartis and Covid 19
Susie West interviews Robert Weltevrede, Head of Novartis Business Services, on how his GBS operation is responding to the Covid-19 pandemic.
O2C O2C Automation CEO Interview Series: Sashi Narahari, CEO of HighRadius
Listen to this 3-part series, where Susie West interviews Sashi Narahari, CEO of HighRadius.