Webinars
Register for upcoming webinars or listen on-demand to our most popular archived webinars.
Upcoming Webinars
GBS AR GBS Success: Everything You Need to Know About Customer Payment Behaviour
Join NielsenIQ’s finance leaders on Dec 10 to discover AR transformation strategies that boost working capital and streamline GBS processes.
P2P Tax E-Invoicing Across the Atlantic: Updates in the UK, US and Beyond
Join us as we take you through the latest updates, including the impact of the UK Budget and UK Government consultation on e-invoicing, and the US's progress with Digital Business Network Alliance (DBNA) adoption.
P2P Best Defense Against AP Crime: 6 Proven Measures
In this exclusive webinar with Basware, we’ll present the findings from our latest survey.
On-Demand Webinars
P2P 3 Key Things AI Must Do to Get AP towards 80% Autonomous
There are 3 things AI must be able to do in order to make business process autonomous
P2P Mission Impossible: Balancing Cost Reductions and Risk Mitigation
CPOs have a decision to make as they sit down to shape their tech road map. What will their Number One Priority be – Cost Reduction or Risk Management and Mitigation? A balance can be achieved, but a CPO will struggle to “win” at both, and prioritise both equally. Join us for this energizing webinar
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P2P e-Invoicing The Demise of Buyer-Led e-Invoicing Programs: 8 Warnings
Traditionally, e-Invoicing has been Buyer-led, but ViDA (VAT in the Digital Age) will change that by 2030, shifting power to Suppliers. Join our webinar to learn how this shift and other country-specific regulations will impact your AP, AR, Finance, Tax, Procurement, and IT teams. Don't miss out!
P2P O2C Aligning AP and AR e-Invoicing Programs: 7 Critical Factors for Success
Explore the 7 critical success factors for aligning AP and AR e-invoicing programs. Learn about unified platforms, stakeholder engagement, effective communication, and staying compliant with evolving mandates.
Shared Services GBS SPECIAL: Coca-Cola Europacific Partners and GSK Discuss ServiceNow
Is ServiceNow a workflow? A ticketing solution? A process mining tool? What are the benefits across business processes in IT, HR Service Delivery, Help Desk, Procurement and Finance? Join us for an upcoming webinar as our panelists, Coca-Cola Europacific Partners and GSK focus on ServiceNow.
P2P Where AI Works in e-Invoicing: 5 Sub Processes
We are heading to touchless. Automation has taken us far, but not far enough. The new rocket fuel is AI.
P2P 5 Strategies for Minimizing Supplier Inquiries, Disputes, and Unnecessary Repayments
Step into a world where invoice chaos, supplier disputes, and financial drains are a thing of the past.
R2R Intercompany The AI Impact on Record to Report
Record-to-Report is a financial process truly ripe for enhancing with AI. But when it comes to implementing AI in the finance organization, where do businesses start, and how can you make sure your approach is smart for your finance organization? Register for this webinar to find out!
P2P e-Invoicing Important e-Invoicing Compliance Update: 4 Countries
This webinar is designed to help you as we cover the basic definitions around CTC, clearance and compliance. We will look at global trends as well as recent changes impacting 4 countries: Romania, Poland, Malaysia and France.
R2R 6 Milestones to R2R Transformation
Finance transformation projects require heroic levels of energy and focus. So planning and execution must be exact and smart.
P2P 4 Aligned Priorities of the CFO & CPO
Huge benefits await any company ready to proactively and intelligently bring Finance and Procurement together into a cohesive, strengthened partnership. Join me for the 4 Aligned Priorities of the CFO & CPO WEBINAR.
Tax e-Invoicing Decoding ViDA: Global Impacts for Multinational Organizations
This webinar aims to dispel common misconceptions about ViDA, VAT in the Digital Age shedding light on its impacts for global organizations, and detail how it will revolutionize data handling and digital transactions worldwide.
R2R Jabil: 4 Automation Game-Changers for R2R
Billion dollar electronics company Jabil, has an ace up its sleeve when it comes to transformation. A dedicated Finance Digital Transformation Team responsible for all finance systems. In this webinar we'll discover their journey from time-consuming manual work to a highly automated streamlined R2R.
P2P e-Invoicing Mastering E-Invoicing Implementation: Lessons from the Leaders
We've identified at least 9 mistakes companies continue to make as they implement e-invoicing. Join us for a webinar and discover the most common mistakes, and how to overcome them.
P2P Still Missing: Much Needed Collaboration Between Finance and Procurement
Shared services and GBS organizations are stiving for touchless processing. Treating cross-functional processes as end-to-end is pivotal to achieving it. So it is surprising that, even in 2024, 53% of finance and procurement professionals say their CFOs and CPOs fail to bring S2P teams together*.
Shared Services 3 Actions Shared Services Take to Drive Healthier Margins
This webinar will focus on how shared services can become THE Centre of Excellence for Pricing, Promotions, and Data Analytics.
R2R Top Opportunities for Optimizing your SAP Financial Close
For many SAP customers, finance activities are a key area of opportunity. Orchestrating, executing and monitoring critical closing processes can be complex and time-consuming, making them ripe for digital transformation. Find out how you can better optimize your financial close process in SAP today.
Shared Services Shared Services Reimagined: Mastering Complexity
Explore the evolution of shared services in the digital age. Dive into tech-driven adaptations, data visibility, and strategies for long-term value.
P2P Tax Everything You Need to Know About Peppol
If you are investing in e-invoicing or expanding your e-invoicing program, there are some important things to know about Peppol, an international e-invoicing standard with growing global importance.
Intercompany R2R Confessions of an Intercompany Process Owner (How to Tame Intercompany Chaos)
Whether we like it or not, intercompany accounting is part of our lives. Yet for many of us our processes are just not working. Register for the Confessions of an Intercompany Process Owner (How to Tame Intercompany Chaos) Webinar for a lively discussion about intercompany IN REAL LIFE!
O2C Best-in-Class Collections: Metrics, Strategies and Best Practices
In the current economic climate, minimizing your aging receivables is mission critical. Optimizing working capital is the goal and having cash tied up in your receivables process is damaging to your bottom line. Join by Bryan DeGraw of The Hackett Group for this exciting webinar.
P2P P2P: What "Good" Looks Like (And Why it Matters)
Unlock the potential of P2P operations! Join our webinar to explore key areas hindering progress, measure success with KPIs, and embrace technology for streamlined efficiency. Register now!
shared services What IS Shared Services? - Video Training
If you are unsure what “shared services” is, we have a great tool for you: our 25-minute training video that will explain
P2P Statement Matching: AP Automation at Eli Lilly
Join our webinar where Diane Coey, GPO P2P, at Eli Lilly shares key learnings from being in the top team of an established GBS, the enabling technologies that have helped them thrive and the tangible benefits they have seen from a pro-active approach to supplier statement reconciliation.
O2C Credit Management: Key Goals, Performance and Best Practices
Join our free webinar on Sept 20th with Bryan DeGraw, explore effective credit management strategies, lower bankruptcy risk, and reduce Average Days Delinquent by 8.4 days. Register now.
P2P Finance Transformation: What’s Working, What’s Not
Successful automation and transformation help finance teams thrive. Yet the majority of finance transformation programs fail to achieve their intended outcomes. How can failure be avoided…?
O2C 10 Behaviours that Separate C2C Process Top Performers from Worst Performers
Looking at key performance metrics across the C2C process you will often be surprised by the huge gap that exists between a Median Performer and a Top Performer. Register for this webinar to hear Bryan DeGraw, from The Hackett Group share KPIs that separate the worst and top performers.
Tax P2P The Impact of E-Invoicing and Real-Time Tax Reporting
E-Invoicing and real-time reporting requirements are becoming core-business requirements and are strategic decisions that directly impact your ability to move into new markets and your bottom line
P2P e-invoicing 90% Touchless Invoicing at John Lewis: Lessons Learnt
In 2011 Chris Darlington, Global Process Lead S2S & Finance, and the team implemented Tungsten with the aim to move their biggest suppliers on to e-invoicing. Join this webinar as Chris looks back on some key lessons learnt over the years.
O2C Every C2C Process Scorecard Should Include These 36 Key Metrics
During this webinar, Bryan DeGraw, Associate Principal and Global C2C Advisory Program Leader at The Hackett Group, will introduce the balanced scorecard approach to scorecard design.
P2P How Basebone Automated Their Payables Processes
Join Maria Liston, CFO at Basebone as she shares the journey they’ve been on and how Tipalti helped them remove their cumbersome manual processes and automate their payables processes.
O2C Cash Application & AR Intelligence: 5 Reasons Why it’s a No-Brainer
If you are looking to take manual work out of AR and deliver more actionable intelligence, watch this on-demand webinar.
P2P Navigating Your AP Journey - Tips, Strategies, and Insights
Are you currently on an AP automation journey or planning to embark on one? Then this highly informative webinar is perfect for you. Join Bryan DeGraw from The Hackett Group and Eric Modh from Pagero as they provide practical steps and actionable insights for you on your journey to “World Class”.
e-invoicing P2P Panic Prevention: Schooling Up Now on E-Invoicing Mandates
Country government entities are increasingly setting up mandated invoice flows so they get to see and book an invoice before the payer does. What does this mean for you....? Potentially a lot of work, and a lot of worry. Register to discover how to tackle this hugely disruptive phenomenon.
Shared Services 7 Main Issues Facing Shared Services Today (and How to Address Them)
Listen as we discuss the 7 Main Issues Facing Shared Services Today (and How to Address Them).
Shared Services Coping Strategies for Complex Shared Services Work
Not only are companies adapting to new working structures (working from home/managing hybrid working), but most shared services teams have taken on more work, and more complex work.
P2P Unleash the Potential of AP: How to use AI to Supercharge Accounts Payable Controls and Drive Process Efficiency
AP departments are overstretched. Overburdened teams may not have the time or capacity to perform important tasks like reconciling 100% of supplier statements, which can result in huge sums leaking from the organization.
e-invoicing P2P E-Invoicing: How to Master Supplier Onboarding
One of the critical success factors behind a winning e-invoicing campaign is how many suppliers onboard. If suppliers delay in using your e-invoicing solution, your days of paper invoices will continue. Hear Greg Liebe, Senior Leader in P2P at GSK share how they mastered Supplier Onboarding.
Tax Unlocking Global Growth: Navigating Indirect Tax in New Markets and Digital Channels
Expanding into new markets also opens additional tax obligations, but don’t let that stop you. Learn how to ensure compliance in new markets.
automation R2R Next Stop, 15%: Global Minimum Taxes and the Intercompany Impact
Global minimum tax has made headlines the last few years. But what do all these new rulings really mean to organizations, and how can companies best prepare for the changes? Join us as we discuss the recent rulings in depth, what led to them and the potential impact to processes like Intercompany.
O2C Cash App Tool = Productivity Game Changer
A cost rationalization exercise at The Chef's Warehouse highlighted banking fees as a major business financial burden. VP of Finance, Nelson Lopes, realized this was a perfect opportunity to shake up their Receivables process. Join us to hear the exciting journey Nelson and the team have been on.
P2P 2023 E-Invoice Regulatory Outlook for U.S. Multinationals
Attend this webinar to build awareness, understand your risks and opportunities, and plan for 100% e-invoice compliance. You will leave the webinar more knowledgeable about the regulatory roadmap, with valuable takeaways that can translate into immediate action.
R2R 6 Winning Ways to Automate Accruals in Your ERP
If you are struggling with advanced accruals and bank statement GL matching, register today for this process-critical webinar.
O2C How On Earth: Upskilling for Future Finance
If you are keen to upskill your team and recruit the “right” additions to your team in order to support your digitally-enabled shared services vision, join this webinar
P2P Tax Invoice Compliance: Are You Ready or Are You Vulnerable?
This webinar will help you understand the vulnerabilities between finance and tax in meeting the current and upcoming compliance regulations.
T&E T&E AI: Trusting a Tool That’s 99.41% Correct
Find out why AppZen is used today alongside Airbus Americas' existing expense management platform, and why it is deployed across the Americas, most of Europe, the Middle East and parts of Asia.
P2P Regain Visibility and Control in AP
Controls are essential to help prevent errors like duplicate payments, which can lead to revenue leakage. But if the controls are manual, or you are relying on auditing by spot-checking samples, you probably aren’t catching everything.
P2P Graphic Packaging P2P: 5 Lessons From Dropping On Prem
Graphic Packaging is a veteran in shared services. Join Shared Services Director Jeana Dear, as she walks through her vision, and spells out the key learnings from moving her P2P operation from on-premise to cloud.
P2P How Finance Can Build Resilience
Agility and scalability are essential to future-proof AP and finance teams. So, what can finance and AP start doing to help build resilience in economic uncertainty?
P2P 80% Touchless Invoicing in 2 Years
This webinar is a story of how Upfield achieved 80% Touchless Invoicing in 2 Years.
O2C Is Order-to-Cash Being Left Behind?
This webinar will explore what best practice looks like for Accounts Receivable and Order-to-Cash, as well as why O2C may be left behind in the digital transformation journey – and what you can do to catch up.
Tax Invoice Compliance Camp: 8 Essentials US Multinationals Must Know
You are undoubtedly facing an intimidating task right now: all international organizations must make sure they’re informed of regulatory changes around the world and prepared to send invoices to their customers in a compliant way, according to these local requirements.
O2C 7 Steps to Standardizing O2C at AstraZeneca
AstraZeneca launched Global Financial Services (GFS) in 2019. Back then there were few KPIs and very little standardization. In 2022 over 95% of Order to Cash is centralized, and more than 80% of the process is standardized.
P2P 5 Benchmarking Exercises to Boost Your Touchless Invoice %
Touchless invoicing can transform P2P operations, giving you more time to focus on analytics and delivering excellent service. Yet most P2P departments are still processing too much paper and PDFs.
P2P What are the Shortcomings in P2P Automation?
If AP and P2P automation were easy, everyone would have done it all, and advisors like us would be irrelevant.
P2P 5 Smart Questions to Ask When Building World-Class P2P Automation
We will dive deep into: tried-and-tested methods of improving supplier adoption of e-invoicing and overcoming the common objections
Intercompany R2R Rethinking Intercompany for Superior Shared Services Delivery
Join this webinar to learn from some of the most experienced intercompany professionals in the business, where they will explore intercompany as a catalyst for service efficiency and growth
Shared Services 5 Bear Traps to Avoid in Process Mining
Process Mining, or technically “mining for data about process execution” is a hot topic for Finance leaders, Global Business Services executives and CIOs today.
R2R 4 Ways Hyatt Revolutionized R2R
As demands on R2R teams increase, finance professionals face a choice: work harder or work smarter. It’s time to join the world of modern accounting. Like many finance professionals, Travis Curl, GL Manager at Hyatt, and his team were feeling that pressure. On June 15th, Travis will join me to share how they transformed their financial close process in the 4 Ways Hyatt Revolutionized R2R Webinar.
O2C Automating Order-to-Cash to Power Phenomenal Growth
When companies grow and expand, it is a challenge for your finance systems to keep up. The last thing you want is manual AR or order-to-cash processes holding you back.
e-invoicing Your Vital Masterclass in European e-Invoicing Compliance
There is no one-size-fits-all approach to e-invoicing mandates. Each European country has picked the model that fits their situation best, resulting in a very diverse landscape. And with the introduction of new cross-border mandates in several countries, things are only going to get more and more complex.
P2P GSK’s 6 Clear Thinking Tips on E-Invoicing
P2P Global Process Owner, Greg Liebe is excited about the progress made in e-invoicing. Sixty per cent of their 1.8 million invoice volume is electronic, and 50% of this volume is touchless. Join Greg as he shares his experience of using the Tungsten Network to onboard 4000 suppliers and convert 800,000 invoices to electronic.
P2P 3 Reasons Why Finance Automation Efforts Aren’t Succeeding
If you are in the process of building your case for automation and want to make sure it aligns with the wider business’ strategy, take a look at this webinar.
P2P e-invoicing 7 e-Invoicing Lessons from the Pros
Organized into 7 lessons, this webinar will be an excellent and exciting learning experience for teams looking to start e-invoicing or for those looking to reinvigorate a fatigued e-invoicing program.
O2C 6 Big Unfortunate Truths of O2C
Order to Cash is challenging! Standardization across the business has its issues. Forcing End to End for many companies can seem impossible. Register for this webinar where Jas Khatkar, Transformation…
O2C Shared Services Collections: 5 Lessons Learnt
During the pandemic 75% of companies took immediate steps to improve working capital*. Extending DPO seemed unethical at a time when suppliers were often desperate for cash, so companies doubled down on compressing Days Sales Outstanding. This webinar will examine 5 Lessons learnt from the pandemic, and how we can keep them in play, for the long term. Our panelists will be discussing:
Tax Building a Roadmap for Tax Transformation
The changes happening in indirect tax are happening at an unprecedented pace. If you are struggling to keep up with the changes and getting the rest of the business to pay attention, you aren't alone.
O2C Raising the Bar in AR Automation
It’s time for accounts receivable automation to not only meet your organization’s challenges, but reach a new level of performance.
O2C AI: Cash Flow Management Through a Single Pane of Glass
The cash conversion cycle has long been associated with physical, paper files. Paper processes equal high costs, slow processing times, low visibility and variety of bottlenecks that hinder productivity and profitability. Global companies experiencing rapid growth need to take advantage of every opp
Tax The VAT Compliance Crisis
Covid-19 has led to unprecedented levels of public spending. To make up the shortfall in their balance sheets, governments have, really, two options: increase VAT rates or improve VAT collection. Gartner estimates that by 2030, 60% of countries worldwide will have implemented Continuous Transaction Controls (CTC). And the consequences for non-compliance are huge.
Shared Services Balancing Growth & Profitability: Automated Reporting, Budgeting and Planning
A recent study conducted by Hanover Research found that nearly 50% of finance teams are struggling to completely execute their key responsibilities. In this webinar, James Wilcox, Senior Director, Hanover Research, will join Josh Schauer VP Finance, insightsoftware, and John Brooks, Director of Solutions Engineering, insightsoftware in a discussion about key findings from the “2021 Finance Team Trends” independent research study and discuss how finance teams can implement scalable, flexible processes to drive better results.
P2P Proactive, Persistent and, Passionate What it Takes to Be a Real Changemaker in P2P
Change can be hard, and sticking to a long-term action plan in turbulent times requires leadership skills.
O2C Shared Services RPA and AI: Living up to the Hype?
Robotic Process Automation and Artificial Intelligence have promised great things for finance, but are they living up to the hype, so far?
P2P The Finance Pivot: 5 Actions to Modernize and Deliver
Many financial teams today suffer from a lack of visibility and control and operational inefficiency. It's time to break down the silos and disconnected systems to form a unified, streamlined approach to managing cash and payments.
Tax Pressure on CFOs as Government Scrutiny Rises
This exciting webinar will reveal how you can ‘have it all’: you can school up on country VAT compliance needs, fulfil them, and meet your invoice automation business goals.
R2R Cash Collections Success at Veolia
See how, by implementing AR automation to the cash application process, the Veolia credit team went from chasing remits to collecting more cash.
T&E Airbus Flying High with AI: 99% Accuracy in T&E
With Covid came home-working and economic strain. Companies already using AI had an advantage. Early-adopter Airbus Americas has been using AI-powered spend technology in T&E since 2018 and they’ve seen tremendous results during that time. Richard Masci, Head of Financial System Services and Compliance, and Waqas Aman, Financial Systems & Compliance Manager at Airbus Americas, will be joining me for this fascinating webinar, revealing how they implemented AI with great success.
P2P AI: The 5 Low Hanging Fruits in Accounts Payable
Some in shared services are still intimidated by the idea of Artificial Intelligence. This webinar will walk you through the 5 most obvious places to begin your AP transformation project.
Tax The True Cost of Finance Neglecting VAT
When there isn't good alignment, often tax teams are left trying to piece together fragmented information to report correctly. We want to hear from finance teams.
R2R 4 Benefits of Digitizing The Financial Close Process at Jabil
Practical advice on what to automate in The Financial Close Process including Account reconciliation, Journal Entry, InterCompany and other Financial Close processes & how to start gathering high quality data in your organization to develop meaningful metrics and what KPIs can help keep your automation efforts on track.
R2R Intercompany 5 Best Practices for an Easy Financial Close
In our latest survey from sharedserviceslink and Redwood, over half of companies say they wanted to spend less time on intercompany as well as accruals, provisions and reclassifications.
O2C Benchmarking AR to Achieve Best-In-Class Status. Lessons from EmployBridge
Best-In-Class AR For 2021: Focused on delivering higher customer satisfaction across geographies despite disparate systems.
O2C From Whirlpool: 10 Steps to Digitally Transform AR Shared Service Centers
Learn how Whirlpool implemented and used technology for order-to-cash, where they were before automation, and where they see themselves a few years down the line.
Shared Services R2R Kier GBS: Resource Hungry Process Automated with Significant Improvements in Quality While 65% FTE Reduction in Financial Accounting
Listen to this webinar to find out how Kier transformed their FinAcc team, resulting in reduced overheads, FTE reductions and 100% of recs captured using BlackLine technology.
P2P Mondelez's Journey to World Class P2P
Learn about the e-invoicing best practices at Mondelēz International and how to apply these solutions to your business.