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O2C

O2C How AI Transformed AR at UserTesting

When facing an increase in the volume of work, finance teams either need to work harder and perhaps hire more people, or work smarter with the help of automation.

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Sep 14, 2022

O2C Is Order-to-Cash Being Left Behind?

This webinar will explore what best practice looks like for Accounts Receivable and Order-to-Cash, as well as why O2C may be left behind in the digital transformation journey – and what you can do to catch up.

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May 25, 2022

O2C Automating Order-to-Cash to Power Phenomenal Growth

When companies grow and expand, it is a challenge for your finance systems to keep up. The last thing you want is manual AR or order-to-cash processes holding you back.

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Dec 7, 2021

O2C Raising the Bar in AR Automation

It’s time for accounts receivable automation to not only meet your organization’s challenges, but reach a new level of performance.

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O2C Smart Collections: The Uber Way

When managing business processes, most agree the ideal combination is Artificial Intelligence plus Human Intelligence.  The Collections Process is a perfect example. This article lists 5 ways Autonomous Software is helping transport and logistics giant Uber achieve a whopping transformation in its accounts receivables.

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O2C O2C Takes Charge at AstraZeneca

Order to Cash (O2C) is one of the most complicated journeys in any business. It crosses so many functions it’s incredibly difficult to appoint a single person to be responsible for its end-to-end performance. Just standardizing the processes within O2C is tricky.

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P2P O2C Future of the Digital CFO

With the number of finance leaders responsible for their company’s digital agenda tripling over the last 5 years*, it’s time for CFOs to create a robust, future-proofed strategic financial roadmap. Find out the Future of the Digital CFO in this enlightening guide.

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O2C Gartner Announces Leaders for 2022 Magic Quadrant for Integrated Invoice-to-Cash Applications

Ten vendors were assessed on several critical solution capabilities including collections, customer invoicing, deductions & disputes, as well as wider factors including product innovation, strategy and efficiencies.

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Jul 26, 2022

O2C 7 Steps to Standardizing O2C at AstraZeneca

AstraZeneca launched Global Financial Services (GFS) in 2019. Back then there were few KPIs and very little standardization. In 2022 over 95% of Order to Cash is centralized, and more than 80% of the process is standardized.

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O2C Death by a Thousand Paper Deductions: 21 Stats

When you think of non-trade deductions, you think of grunt work and heavy lifting. It’s not the fun part of Order to Cash. It’s a piece of O2C which is truly non-value adding. Writing off all your deductions (which would never happen) would cost companies millions a year. So, teams of five to 10 analysts are employed to investigate small to large amounts, often working on thousands of deductions at any given time. As long as the process is manual, the company is losing out because of the high cost of activity, the high write-off threshold, and the stall in working capital. This article looks at the numbers (some very alarming) related to manual deductions processing, and the more relaxing numbers achieved once you automate.

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O2C O2C Automation 6 Big Unfortunate Truths of O2C

Order to Cash is challenging! Standardization across the business has its issues. Forcing End to End for many companies can seem impossible. Register for this webinar where Jas Khatkar, Transformation…

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Jul 26, 2022

O2C Shared Services Collections: 5 Lessons Learnt

During the pandemic 75% of companies took immediate steps to improve working capital*. Extending DPO seemed unethical at a time when suppliers were often desperate for cash, so companies doubled down on compressing Days Sales Outstanding. This webinar will examine 5 Lessons learnt from the pandemic, and how we can keep them in play, for the long term. Our panelists will be discussing:

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O2C AR AI: Cash Flow Management Through a Single Pane of Glass

The cash conversion cycle has long been associated with physical, paper files. Paper processes equal high costs, slow processing times, low visibility and variety of bottlenecks that hinder productivity and profitability. Global companies experiencing rapid growth need to take advantage of every opportunity to improve efficiency and maximize cash flow across payables and receivables.

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O2C AI Delivers 85% Reduction in Unidentified Deductions at Church & Dwight

150k disputes amounting to almost half a billion dollars were going unidentified annually at Church & Dwight. Credit & AR Manager Gregory Ottalagano knew something needed to be done and turned to AI-powered automation for the solution.

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RPA Artificial Intelligence RPA and AI: Living up to the Hype?

Robotic Process Automation and Artificial Intelligence have promised great things for finance, but are they living up to the hype, so far?

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O2C Evaluating your O2C Automation Journey: Is it time for a service?

End-to-end automation is key to improving business performance, but it is not always clear which financial processes to automate and which technologies will perform best. Do not worry though - help is at hand with the Evaluating your O2C Automation Journey: Is it time for a service? e-book.

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O2C AR HighRadius and Deloitte Partner to Accelerate Digital Transformation in the Office of the CFO

Today, HighRadius and Deloitte announced a strategic partnership that will aim to streamline the work of the “Office of the CFO”.

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O2C O2C Automation CEO Interview Series: Sashi Narahari, CEO of HighRadius

Listen to this 3-part series, where Susie West interviews Sashi Narahari, CEO of HighRadius.

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O2C CEO Interview Series: Sashi Narahari, CEO of HighRadius

In a 3-part interview series over six weeks, Susie West, founder and CEO at sharedserviceslink talks all things O2C with Sashi Narahari, Founder, President and CEO at HighRadius.

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O2C P2P Esker and Marlabs Announce New Partnership

Esker has announced it has formed a new strategic partnership with digital solutions company Marlabs, allowing Marlabs’ customers access to Esker’s P2P and O2C automation solutions.

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O2C sharedserviceslink O2C HighRadius Launches Highako Academy to Train O2C Professionals in Business-Critical Skills

HighRadius has launched the world’s first microlearning and community platform for O2C and treasury teams - Highako Academy.

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P2P O2C Esker and Hexaware Technologies Announce Partnership

Esker has announced a new partnership with Hexaware Technologies, a global IT consulting and digital solutions provider. Hexaware Technologies will serve as an implementation and reseller partner for Esker’s automation solution suite for P2P and O2C.

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O2C AI Strategically and Effectively Employ AI and Machine Learning

Hear from Andrew Atkinson from Vp plc on how they effectively and strategically implemented AI to automate their Accounts Receivable, freeing up resources to focus on key initiatives and enable enterprise growth.

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Shared Services O2C How Will Digital Transformation Enable “Next Generation Shared Services"?

In the past decade, the evolution of shared services has been a rollercoaster ride – offshoring, outsourcing, GBS and, more recently, remote working. For Moustapha Ould Ibn Mogdad, GBFS – OTC Canada at BMS, positive customer experience is a critical requirement for next-gen shared services. He has accelerated the adoption of new technologies by utilising all the data available and is successfully leveraging this technology to drive increased customer value.

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Accounts Receivable Cash Flow 3 Steps to Creating a Cash Culture

Download this handy eBook and discover 3 quick steps you can take to create a cash flow management culture within your business.

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O2C O2C Automation HighRadius Named IDC MarketScape Leader

For the second year in a row, HighRadius has been named an IDC MarketScape Leader for Accounts Receivable Automation Software, thanks to its strengths in AI capability and future product strategy and innovation.

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O2C Working Capital Management Working Capital Management Advice from The Hackett Group

Download this White Paper from The Hackett Group to hear expert working capital management advice.

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O2C O2C Automation Transforming Receivables Across Geographies

Access to real-time data can be a huge problem for multinational businesses. For Huntsman’s Collections teams, this lack of standardized, centralized processes across credit management, cash app and disputes management was presenting major challenges. Download this case study to see how automation helped Huntsman achieve a reduction in deduction aging from 10% to 2% and 5x increase in collections accounts dunned per day.

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O2C O2C Automation 20% Reduction in Bad Debt: Staples’ Collections Journey

The credit and collections team at Staples were presented with an objective from the CFO – reduce bad debt by 20%. Download this case study to find out how they achieved this and more.

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O2C AR The KPIs you Need in Accounts Receivable (AR) and Order-to-Cash (O2C)

There are two areas to focus on when assessing your benchmark – your processes and your people.

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O2C The Hackett Group How World-Class Organizations Segment and Contact Customers in Order-to-Cash

World-Class organizations have a different approach to contacting customers and measuring performance. Traditional productivity metrics such as a low number of touch-points isn’t usually the main priority of world-leading Accounts Receivable and Order-to-Cash departments.

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O2C sharedserviceslink O2C The Hackett Group Reveals Secrets to Top Performing O2C KPIs

Listen to this illuminating and instructive webinar, where Bryan DeGraw from The Hackett Group will be sharing vital information on O2C optimization.

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AR Accounts Receivable Hitting the Global Goal for AR Technology

For multinational companies, the ability to implement and use one technology across all their offices is vital – standardised processes save time, money and effort. However, finding a global solution is not always straightforward. Find out how Trek Bicycle successfully implemented a collections management solution specifically designed to standardise global operations.

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Benchmarking/KPIs Metrics O2C Benchmarking Metrics and Best Practice Tips from The Hackett Group

Healthy cashflow is vital, especially right now. Evaluate how your AR department is doing today by downloading this white paper.

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Accounts Receivable AR From Whirlpool: 10 Steps to Digitally Transform AR Shared Service Centers

Learn how Whirlpool implemented and used technology for order-to-cash, where they were before automation, and where they see themselves a few years down the line.

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AR The Hackett Group Accounts Receivable Moves to the Top of the CFO Agenda

A healthy cash flow is a top priority for a lot of businesses at the moment and finance executives are turning their attention to their AR process to try to shorten the cash conversion cycle. Download this Hackett Group guide for top tips on how to transform and streamline your AR department.

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O2C 3 Ways Automating O2C is Helping Companies Through the COVID Crisis

In the current climate, collections teams are crucial to keeping companies open-for-business.

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O2C AR Hackett’s Top Tips for How You Can Build a Top Performing Customer-to-Cash Department

The Hackett Group have highlighted some features and trends that exist in world class Customer-to-Cash departments. Download this white paper and find out what they are.

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O2C Automation Order-to-Cash Podcast Special: 7 Case Studies on How AI and RPA Can Boost Your Business

Seven downloadable webinars jam-packed with expert insights and commentary

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T&E O2C On the look-out for a T&E management tool? Let this RFP tool do the hard work for you!

Outdated processes leave the door open for fraudulent expenses claims. Use this RFP tool and start plugging the money leaking out!

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AR O2C HighRadius and Genpact in AR Automation Joint Venture

The tech firms plan to offer machine-learning and AI-fuelled solutions for O2C

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Artificial Intelligence O2C HighRadius achieves unicorn status with $125m cash injection

The AI-powered, O2C software provider plans to use the funds to expand its platform and network

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O2C This Deductions RFP Template Will Save You DAYS!

This very useful tool will make choosing your next technology partner much easier.

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O2C HighRadius appoints new Chief Revenue Officer

Ken Laversin joins senior management team at HighRadius to focus on global sales