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Roboticizing Global Financial Shared Services at Royal DSM

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Editor Coda
Jul 22, 2022

Robotic Process Automation (RPA) is a new breed of software robots designed to automate services through processing structured data by following rules.

The research examines how RPA is being deployed at Royal DSM, the Dutch multinational company, in its global financial shared services organization. Here, like many other companies, DSM adopted RPA as the next transformation lever beyond centralization, standardization, and relocation to a lower cost region.

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This case study has been provided by Redwood Software. 
 

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