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25 min Video Training: What IS Shared Services?

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Susie West
Aug 9, 2023
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If you are unsure what “shared services” is, we have a great tool for you: our 25-minute training video that will explain:

  • Why shared services was born
  • What organizations looked like before shared services
  • The Eureka moment when the shared services construct emerged as the obvious solution
  • The 5 pillars to shared services — and the “secret sauce” which really takes an SSO to a true shared services
  • What the typical journey looks like and how long it takes
  • Some before and after numbers

This session will help you if you are: 

  • New to shared services and don’t fully understand the nuances of the model
  • Looking to sell to the shared services market but haven’t captured a full understanding of the drivers
  • Working in shared services and understand it, but are looking for framework to capture the big picture



For further information, or to find out how to work with us more, please email me at susiewest@sharedserviceslink.com

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