5 Ways Technology Can Transform Order-to-Cash

As Artificial Intelligence (AI) and advanced technologies are becoming mainstream in Order-to-Cash we are seeing accounts receivables start to truly transform.

On June 12th we ran a webinar where explored how Ivanti, a US Software Company, implemented High Radius, and how they have digitally transformed their operations.

Here is the full write up

Here are 5 ways technology has enhanced their operations, and how it could impact yours:

1. Artificial Intelligence can predict actual payment dates.  Customers don’t always pay when they should. Learn how AI can analyze customer and invoice data and support accurate cash forecasting with AI-enabled payment prediction.
2. Digital collections dramatically improves productivity. At Ivanti, before implementing collections technology, 50% of analysts’ time spent in dialling for dollars, writing emails, and requesting escalations. After automating, 90% of analysts’ time is spent researching and contacting the top customers.
3. Effective aging analysis fast-tracks collections. Technology has given Ivanti accurate aging reports and visibility into their critical delinquent accounts which allows them to modify their collection strategies and focus on key accounts.
4. In-depth KPIs for employees and the C-Suite. Their new-found visibility into collector performance allows them to identify areas for improvement and focus on individual KPIs of collectors. They also have visibility into critical performance metrics such as DSO, cost of A/R operations, and bad debt write off trends
5. Technology drives scalability. Learn how Ivanti achieved 20% Year-on-Year growth without adding any additional resources

Plus learn how technology training and coaching helps to allay the fear of job loss, and how technology has changed their day-to-day and strategic operations.

View the webinar recording