80% Touchless Invoicing in 2 Years at Upfield

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Sally Hardcastle
May 26, 2023
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Upfield spun off from Unilever in 2018. At that time, 100% of AP invoices were paper-based.

24 months later, a staggering 75% of Upfield’s 8,000 suppliers were invoicing the company electronically.

Read the 80% Touchless Invoicing in 2 Years at Upfield CASE STUDY.


  • How the shared services managed the transition post-spin off
  • Some of the main challenges to shared services and P2P during the transition
  • How the team focused on e-invoicing and supplier onboarding
  • How they are now at an impressive 80% touchless rate for their 250,000 invoices

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