Future of GBS Finance Guide

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Sally Hardcastle
Apr 10, 2024
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Shared Services and GBS is changing, and this report will reveal in what ways – how, for example, organizations with more centers globally perform better, and how reshoring is not as popular as everyone assumes.

In this guide, industry expert Tom Bangemann:

  • Shares new research on trends in GBS
  • Provides predictions for 2024 and 2025
  • Shines a spotlight on a critical financial process: Invoice-to-Cash

Read the Future of Finance Evolution for GBS Guide NOW.

Discover peer-collected research on:

  • Maturity levels and automation
  • Strategic Focus
  • Location
  • People and talent
  • Crucial O2C KPIs


Why Read This Report?

  1. In-Depth Trend Analysis: Discover the most current and emerging trends in GBS, from transactional finance processes like Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R), to the rising importance of Environment, Social, and Governance (ESG) reporting.
  2. Strategic Insights: Gain valuable insights into the maturity and automation levels within GBS, highlighting areas for improvement and innovation. Understand why 71% of finance leaders still perceive their maturity levels as "Low" to "Medium" and how to drive progress.
  3. Technology Optimization: Learn how leading companies are leveraging technology to enhance efficiency and productivity, especially in critical processes like Order-to-Cash. See how automation and advanced technologies can transform your GBS operations.
  4. Talent and Workforce Trends: Explore strategies for attracting and retaining top talent in a competitive market. Understand the shift towards prioritizing soft skills and how to align your recruitment and retention strategies with modern workforce expectations.
  5. Real-World Data and Predictions: Benefit from data-driven insights and practical predictions that can help you navigate the complexities of GBS in an uncertain global climate. Use our findings to make informed decisions and stay ahead of the curve.
  6. Actionable Recommendations: Get actionable recommendations to improve your GBS processes, from enhancing organizational agility to effectively managing risks and compliance. Learn how to balance cost reduction with value-adding initiatives.


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