E-INVOICING SERIES: Susie West interviews Jayme Fishman, Chief Strategy and Product Officer, Avalara, on Scale, Pricing, and How to be a Solution for All Transactions

Most organizations will be affected by the global e-invoicing mandates. Today, 99 countries are live with e-invoicing – or on their way. By 2030, this figure will rise to 140 and will include all 27 EU countries who will fall in line due to the advent of ViDA. This means the demise of PDF invoicing, OCR, paper, and supplier portals.

Watch this interview, which will help you understand:

• How interoperability enables Avalara to possibly touch every transaction globally
• How Avalara is planning to scale to deal with trillions of electronic invoices
• How suppliers and buyers install Avalara, and its self-service features
• What support looks like when the service goes down
• What regrets Avalara might have not having acquired Pagero
• How Avalara differs from Tungsten Automation, SOVOS and Basware
• How Avalara can justify its competitive pricing when historically it’s been expensive to run an e-invoicing platform

Susie West, CEO, sharedserviceslink, had a great talk with Jayme. (Her questions were not shared ahead of the interview, and no money changed hands.)

Please use these interviews as part of your toolbox to assess providers. Susie’s next interview with an E-Invoicing Provider CEO comes in about a month. If you would like her to ask a question on your behalf, please send your question to enquire@sharedserviceslink.com. These interviews are key to getting a look behind the scenes. We want to make sure that you, the potential buyer, are going into a contract with your eyes OPEN – especially during this time of “panic-buying” and confusion.

For now, enjoy this interview, and please share. We cover a lot. And get in touch so we can put your pressing question to our next CEO.