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E-INVOICING SERIES: Susie West interviews Pete Hantman, CEO, Tungsten Automation,E-INVOICING SERIES: Susie West interviews Pete Hantman, CEO, Tungsten Automation,
Published: Oct 17, 2025

E-INVOICING SERIES: Susie West Interviews Pete Hantman, CEO, Tungsten Automation, on His Vision, the New Partnership With SOVOS, and How Customers Optimize the Value

Description

Most organizations will be affected by the global e-invoicing mandates. Today, 99 countries are live with e-invoicing – or on their way. By 2030, this figure will rise to 140 and will include all 27 EU countries who will fall in line due to the advent of ViDA. This means the demise of PDF invoicing, OCR, paper, and supplier portals.

Watch this interview. It will help you understand: 

  • Tungsten Automation’s big vision now that Pete Hantman is the CEO
  • The seminal importance of the SOVOS/Tungsten Automation partnership and how it affects the customers (Buyers and Suppliers).
  • The likelihood of Sovos and Tungsten Automation merging
  • How companies are prioritizing the financial stability of service providers differently in the face of mandates
  • How Tungsten Automation is taking a responsible approach to building its AI offering
  • What level of enrichment happens if the supplier sends its electronic invoice via a different network
  • How the Tungsten Network tech stack, built 25 years ago, is modernized

 Susie West, CEO, sharedserviceslink, had a great talk with Pete. (Questions were not shared ahead of the interview, and no money changed hands.)

Please use these interviews as part of your toolbox to assess providers. Susie’s next interview with an E-Invoicing Provider CEO comes in about a month. If you would like her to ask a question on your behalf, please reach out to enquire@sharedserviceslink.com. These interviews are key to getting a look behind the scenes. We want to make sure that you, the potential buyer, are going into a contract with your eyes open – especially during this time of “panic-buying” and confusion.

For now, enjoy this interview, and please share. We cover a lot. And get in touch so we can put your pressing question to our next CEO.




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