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Published: Feb 9, 2026

E-INVOICING SERIES: Susie West Interviews Ray Grove, SVP Global Head of Product, Thomson Reuters, on ViDA, Why Pagero, PUF and Benefits Beyond Compliance


Description

Hundreds of millions of companies worldwide will be affected by B2B e-invoicing mandates. This year, Belgium, Poland, France, the UAE, and Singapore will go live with their respective e-invoicing programmes. Most businesses (taxpayers) will work with third party networks in order to comply with each country mandate. It’s vital you choose the right one for your needs. An incorrectly implemented e-invoicing programme causes business disruption and financial loss.

Watch this 30-minute interview to understand more about the Thomson Reuters solution, and:

1.   What the Thomson Reuters vision is – how can it help you?

2.  Why did Thomson Reuters acquire Pagero, and how has the integration been, so far?

3.   How does PUF (Pagero Universal Format) work in practice?

4.   How does the WorkDay and OneSource partnership benefit WorkDay users?

5.   What the benefits are to AP and AR outside “just” compliance

Susie West, CEO, sharedserviceslink, had a great talk with Ray. (Questions were not shared ahead of the interview, and no money changed hands.)

Please use these interviews as part of your toolbox to assess providers. Susie’s next interview with an E-Invoicing Provider CEO comes soon. If you would like her to ask a question on your behalf, please reach out to enquire@sharedserviceslink.com. These interviews are key to getting a look behind the scenes. We want to make sure that you, the potential buyer, are going into a contract with your eyes open – especially during this time of “panic-buying” and confusion.

For now, enjoy this interview, and please share. We cover a lot. And get in touch so we can put your pressing question to our next CEO.


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