KTC Group, one of Singapore’s leading civil and infrastructure engineering firms, has successfully implemented Serrala’s FS² Payments to enhance its financial efficiency and automate key payment processes, according to an announcement by Serrala, a global provider of finance automation solutions.
Faced with increasingly complex and manual payment procedures, KTC Group turned to Serrala to transform its approach. Previously, five full-time staff were dedicated to managing daily payments, overseeing tasks such as risk monitoring, account validation, and manual file processing. The process not only strained resources but also impacted transparency and risk management.
By integrating FS² Payments into its existing SAP environment, KTC Group has automated payment processing and bank connectivity, reducing human error and minimizing manual effort. A three-step approval process has been introduced to bolster payment security and reduce the risk of fraud, while real-time transaction tracking has improved visibility and decision-making.
“KTC Group has always been committed to adopting cutting-edge technologies that can drive operational excellence,” said Liaw Chun Huan, Chief Financial Officer at KTC Group. “With Serrala’s integrated payment solution, we have taken a decisive step towards automating our financial processes, which aligns perfectly with our strategic goals of improving efficiency and reducing operational risks.”
Serrala’s FS² Payments is part of a broader suite designed to simplify complex finance processes and give companies greater control over their financial workflows.
“We are thrilled to support KTC Group in its journey towards digital transformation,” said Magali Nedjar, SVP Partner Ecosystems at Serrala. “This collaboration demonstrates the power of automation in finance, ensuring secure, compliant, and auditable financial operations.”
The successful implementation not only underscores KTC Group’s dedication to innovation and efficiency but also showcases Serrala’s strength in delivering scalable and future-proof payment solutions to organizations worldwide.
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