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Microsoft CEO: “Two Years’ Worth of Digital Transformation in Two Months”

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Sarah Fane
Head of Research, sharedserviceslink
May 13, 2020

In a recent report of Microsoft’s quarterly earnings, their CEO said that “We’ve seen two years’ worth of digital transformation in two months. From remote teamwork and learning, to sales and customer service, to critical cloud infrastructure and security—we are working alongside customers every day to help them adapt and stay open for business in a world of remote everything.”

As teams continue to work remotely, they reported that more than 200 million Microsoft Teams meeting participants in a single day, generating more than 4.1 billion meeting minutes. Also, Teams now has more than 75 million daily active users, and two-thirds of them have shared, collaborated, or interacted with files on Teams as well.

In their article, they quote Sherri Neubert, Vice President and Chief Information Officer, Goodyear Tire Company saying “Our work from home experience has been nothing short of phenomenal. We were able to transition 25,000 associates to working from home in a matter of just a few days, and Teams played a vital role in that. This is evidenced by a tremendous increase in Teams usage, which includes a 410 percent increase in Teams meetings compared to a normal week. We have continued to work in the Goodyear way taking care of our customers and associates with integrity and conscientiousness, with Teams helping our associates stay connected to their work and each other.”
 

Finance and shared services professionals are proving to be incredibly resilient. For more resources on how finance shared services are responding:

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