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80% Touchless Invoicing in 2 Years at Upfield - Case Study

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Sally Hardcastle
Sep 11, 2024
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Upfield spun off from Unilever in 2018. At that time, 100% of AP invoices were paper-based.

24 months later, a staggering 75% of Upfield’s 8,000 suppliers were invoicing the company electronically.

Read the 80% Touchless Invoicing in 2 Years at Upfield CASE STUDY.

Discover:

  • How the shared services managed the transition post-spin off
  • Some of the main challenges to shared services and P2P during the transition
  • How the team focused on e-invoicing and supplier onboarding
  • How they are now at an impressive 80% touchless rate for their 250,000 invoices


In this report we explore what touchless invoicing looks like: a document exchange that does not require any human touch. Invoices in PDF format sent via...

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