How well is your IT impacting business performance?
Now more than ever, it is critical for IT and the line of business in leading organizations to speak a common language and align around common business objectives and goals. One way to do that is through the use of key performance indicators, or KPIs.
These KPIs are something that the business is familiar with. However, in IT, managing progress and improvement through the use of business-performance based KPIs is something that is just starting to be understood, and is an opportunity for today’s leading IT executives to grab onto so they can manage their business through, rather than into, the recession.
This white paper tells you how to become a performance-driven enterprise and make meaningful improvements in the next three to six months.
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