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How Cargill Upskilled their Workforce and Improved Performance


The calibre of talent within Business Services is one of the most important characteristics of a World-Class organisation, according to recent research from The Hackett Group. This doesn’t just mean attracting great talent; the education and upskilling of your existing staff is arguably even more important.

Download the webinar presentation: How Cargill Upskilled their Workforce and Improved Performance and find out how Cargill Business Services developed and educated their team with amazing results. 

Listen to Eva Elges, GBS Site Lead from Cargill Business Services Sofia, as she shares the journey they’ve been on with The Hackett Institute and the results they’ve seen, including how they’ve:

  • Built a flexible and dynamic GBS workforce with knowledge and skills based on best practices
  • Improved staff productivity and increased service quality for their internal customers
  • Retained key employees by providing ongoing learning and development

Learn about the approach Cargill took and how they have now deployed the initiatives globally across all of their centers. Download the presentation or watch the webinar.

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