Choosing a Business Process App That Really Delivers on Automation

The benefits of business process automation are well documented. Time saving, improved operational efficiency and cost reduction are just some of them.

So far, so good. But with so many providers out there offering to help, how can you be sure you are choosing the right solution for your organization?

Here’s a list of ten things a good business process app should be able to do:

1. Empower users with easy tools they understand and will enjoy using
2. Automate manual, error‐prone processes for increased accuracy
3. Go beyond process automation: offer solutions that help to deal with your organization’s particular issues
4. Integrate seamlessly with existing systems and reusable components: users can use data from disparate systems easily without having to learn the nuances of every single system
5. Deliver information at the point of need: give users easy access to data from multiple sources with your solution
6. Enable advanced analytics and reporting: allow users to connect disparate systems, applications, and data throughout the organization and in the cloud.
7. Offer change with flexibility and agility: be scalable to allow standardization across departments and regions but also flexible enough to automate processes quickly.
8. Balance power and simplicity: be able to handle a wide variety of workflows and complex event handling and rules, and manage data across disparate sources.
9. Provide secure mobile access to forms, workflows and data: users should be able to do their jobs easily whether in the office or on the move.
10. Measure and report your results: offer measurable process improvement and clear visibility.

To find out more about the capabilities of business process apps, turn to Chapter 10 of K2’s book ‘The Business Process Apps for Finance and Purchasing’