O2C Takes Charge at AstraZeneca

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Sally Hardcastle
May 20, 2022

Order to Cash (O2C) is one of the most complicated journeys in any business. It crosses so many functions it’s incredibly difficult to appoint a single person to be responsible for its end-to-end performance. Just standardizing the processes within O2C is tricky.

With a goal of complete end to-end-transformation, AstraZeneca focused on three key areas to accelerate their O2C journey:

  1. Standardization of operations 
  2. Automation and digital transformation
  3. Effective project management and coordination

Read this exciting case study to discover:

  • The challenges they faced
  • Their roadmap to success
  • 5 Key Success Factors
  • Valuable lessons learned along the way


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