Best Practice No. 5: Be Robot-Ready
The GBS model at BP is driving a transformation. The operation is moving from being functional-focused to becoming process-focused. The GPOs sit at the heart of this change. One key pillar supporting this endeavor is striving for process standardization, from corner to corner, globally.
This session revealed how the BP GPOs are:
- Overcoming the challenges that come from scale and culture
- Applying methodologies to secure standardization
- Delivering significant cost reductions
- Using robots as part of this wider program
Delivered by Charlie Lee, Global Process Owner P2P, BP at The North American Global Process Owner Summit 2018, Chicago.
Download the full presentation here: