Presentations
Access stand-out presentations from sharedserviceslink events. Learn from your shared services peers as they reveal their triumphs and their toughest challenges.
R2R Finance Automation of Record-to-Report: What are the Alternatives for GBS and SSCs?
The financial close is repetitive and complex. It often spans multiple geographies and departments, requires many levels of approvals and controls, and can include as many as six to seven hundred processes with hundreds of sub-processes embedded in each. Discover how period end Close can be a non-event.
P2P Push the DPO Envelope : Leverage AI to Optimise Payment Terms and Working Capital
apexanalytix’s research has shown that 25.73% vendor invoice terms are better for the supplier than the original negotiated terms. This session will dive into how payment terms get changed and financial impact to working capital. And, more importantly, how every supplier can be assessed against previously negotiated terms and opportunities for extensions, baseline date changes, or payment schedule changes.
Shared Services Less About Reducing FTEs, More About Capacity Creation
In 2017, Theresa Wilson-Szokalo joined National Grid’s shared services as a business transformation lead. Theresa, driven by the mandate of ‘unlocking value’ and supported by Accenture, set up an engineering capability within the shared services function to give National Grid’s front-line teams – the engineers – access to market leading engineering support capability. The impact of National Grid’s new support capability is game-changing for BPO in the utilities sector.
O2C AI Strategically and Effectively Employ AI and Machine Learning
Hear from Andrew Atkinson from Vp plc on how they effectively and strategically implemented AI to automate their Accounts Receivable, freeing up resources to focus on key initiatives and enable enterprise growth.
Shared Services Talent Becoming a Talent Incubator
Joost van Daelen, Director GBS Service Excellence and Maayke van Houdt, HR Director at AkzoNobel, have a focus to mature the GBS organisation after the transition of activities into the GBS Centers. The challenge for GBS at AkzoNobel is to up the level from transitioned services to delivering increased value. Maayke and Joost recognise that a successful GBS requires a wealth of talent with a wide cross section of skills to drive its success.
Shared Services How to Survive… and Flourish
In this year’s opening presentation, Susie West will delve into the pressure points for Shared Services and show that it is not only possible to survive, but to flourish.
Shared Services Operate, Optimise, Transform – Creating Enterprise Value through Classic and Non-Classic End-to-End Processes
Four years on from its inception in 2016, Smith & Nephew’s 1350 FTE-strong GBS services the business with finance, IT, procurement and more. With the aim to expand into enterprise value, the GBS now reports into the COO instead of the CFO, is more tightly aligned with the customer services operation, and is devoting attention to delivering true end-to-end – not just in the classic H2R, O2C, R2R and S2S, but in other areas like Fixed Assets, Acquire to Retire, M&A, Assess to Acquire, Planning to Inventory, and Forecast to Delivery.