AI That Pays for Itself: Guaranteed Path to Value Creation in O2C

In 2025, AI will shift from being used in pockets of our lives to being used across most things everywhere.

In Finance today, there is great need and great opportunity in receivables, with serious needs in Credit and Collections.

According to McKinsey, “organizations that deploy advanced gen AI capabilities in customer assistance and collections can achieve up to a 40 percent reduction in operational expenses and improve recoveries by about 10 percent.”*

Watch the webinar below to hear how GBS organizations have already realized massive business benefit through AI deployment in receivables:

• Credit: How Chevron Phillips Chemical onboarded customers in five minutes and slashed bad debt to zero for four years.
• Collections and Cash App: How Konica Minolta turned surcharges into millions saved.
• Deductions: How Danone recovers $20M annually, and Coca-Cola Bottlers achieved a $13M turnaround.
• E-Payments: How Red Bull built an EIPP portal that made prepaid the norm.

*“The promise of generative AI for credit customer assistance” McKinsey & Company

View the webinar recording below: