Credit Management: Key Goals, Performance and Best Practices


Credit management is a business-critical process. Having a trusted credit management framework in place, means customers will pay their invoices, and pay them to your terms. Late payment, or non-payment undermines a company's financial position, ushering in economic instability and missed investment opportunities. With Chapter 11 bankruptcy filings jumping 68% H1 2023 (compared with H1 2022)* it is vital that a company runs a tight, highly efficient credit management operation.

Watch the webinar where Bryan DeGraw, Associate Principal, Customer-to-Cash, Global Practice Leader, at The Hackett Group will walk you through:

  • Credit/risk management as a key driver of receivables health and working capital performance
  • Cornerstones of effective and efficient credit management
  • Effective credit scoring and modelling methodologies
  • Key credit management process metrics

If you are keen to see how you can shorten your Average Days Delinquent by 8.4 days, and improve other business-impacting credit management KPIs, watch this webinar now.


We value your privacy

We use cookies to enhance your browsing experience and analyze our traffic. By clicking 'Accept All' you consent to our use of cookies.