How to Reduce Invoice Costs by 75% And Further P2P Service Excellence
Like many large shared services organisations, Capita runs off SAP and processes 400,000 purchase invoices per annum. However, a lack of controls and visibility of the purchase to pay process compelled them to sign up to an outsourced solution. They had a number of requirements, but key to them was to ensure the solution offered:
Compatibility with SAP
Support of Capita's offshoring activities
The ability to aid payment on time targets
The ability for non-SAP users to log into the process and approve invoices (saving £1 million in SAP licence fees)
Outsourcing of the scanning, data extraction and matching
As a result they have chopped a staggering 75% off their cost per invoice and allowed the shared services to focus on improving the service delivery.