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John Lewis: E-Invoicing Enables 7 Finance Super Powers Pop Art

Unleashing 7 Finance Super Powers with John Lewis: The E-Invoicing Revolution

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Retail giant John Lewis began its e-invoicing journey in Procurement. Initially, Chris Darlington, Global Process Lead S2C & Finance, wanted to connect users to preferred and approved suppliers and reduce OTOVs.

Now fully implemented, they process 2.2 million invoices, and the results are impressive:



  • 97% of all invoices are pure electronic (not PDF)
  • 98% of invoices match against a PO
  • 91% of invoices are automatically ‘touchless’ processed
  • The average invoice cycle time is only 4 days

Join us for this webinar to hear John Lewis’ remarkable story. Chris will share how the above numbers became possible, and how this new-normal has transformed Finance Service Delivery into a higher realm of performance.

You’ll discover how John Lewis, in partnership with Coupa:



  • Consolidated its vast supplier base
  • Ensured visibility and optimisation of tail spend
  • Built 61 connectors between Coupa and Finance to ensure one version of the truth across S2P

Listen to hear how John Lewis is leveraging Coupa and harnessing 7 finance super powers to achieve an incredible e-invoicing revolution.





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