There is no doubt that, for many of us, our internal customers are becoming more demanding and…well…fussier. They are expecting implementation of technology which will make their lives easier, but with little disruption to their working day. As a result, the pressure to implement the right technology, correctly, has never been higher.
In a recent survey of sharedserviceslink members, adoption of RPA had been wide, but not deep. 74% of respondents said they had live RPA programs or POCs, but for most, it was just a few bots, or a few parts of a process. So why was this? The benefits of a successful RPA program are well known, but to achieve the increased efficiency and cost reductions, the fact is, there’s more to it than just going live and hoping for the best.
So how can we ensure that the implementation of an RPA program is successful?
Dr. Gero Decker, Founder and CEO at Signavio may have the answer: “The secret is combining RPA with other automation techniques and having a strong ongoing focus on process optimization. Do that, and your business will be well-placed to thrive now and into the future.” Gero and his team have put together a practical guide to show you how you can achieve successful enterprise robotic process automation in just 7 steps.
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