Neobpo, a LATAM Business Process Outsourcing (BPO) organization, has announced a re-seller agreement with [24]7, a customer-acquisition and engagement solutions provider.
Marco Lupi CEO Neobpo commented "throughout Latin America, we are seeing significant interest in using intent-driven engagement to accelerate digital transformation. By partnering with [24]7 we aim to bring the best services in the region together with the best technology in the industry in order help our clients better connect with their consumers. Clients can now have better insight into what their customers are trying to do, so they can better serve them in the channel of the customer's choice."
For [24]7 the partnership will help cement their reputation in the LATAM market. PV Kannan, CEO of [24]7, said “consumer expectations are higher than ever, and customer experience has risen to the top of the agenda for companies worldwide. Companies that understand, anticipate, and act on consumer intent will thrive in this customer experience economy. Through Neobpo we've found a partner who shares this vision, with the strong client base, the industry expertise and the innovative approach that's needed to deliver intent-driven engagement to this important geography."
The LATAM market is seeing a growth of investment and the partnership between Neobpo and [24]7 reaffirms the interest in this geographical area for global businesses.
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