However, we are not seeing the same levels of growth in the BPO market as we had had between 2000 and 2010.
In a recent report by sharedserviceslink, only 22% of European shared services outsourced a significant portion of Accounts Payable. In North America, only 14% say they outsourced a significant amount of their finance function, and only
7% were considering it in the future.
For full insights on to what extent shared services are outsourcing, considering outsourcing and who they are using, download our new BPO report.
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