Read Watch



Covid 19 Shared Services GBS Remote Working: Legacy Shared Services Will Lose

Coming into 2020, we were living in a Winner Takes Most world. As for performance KPIs, companies who had grasped digital vs. companies that continued to wallow in a legacy infrastructure stood on opposite banks of an ever-increasing gulf. What have we learned 18 months on? Much comes to mind. Here, we reflect on 3 automation-related lessons.


Working Capital Management GBS Taulia Increases Global Presence with Expansion in China and Singapore

Taulia has increased its global footprint by expanding into China and Singapore. This growing presence in Asia reflects the strategic importance of these two markets to its current client base and the company’s desire to expand their reach to attract new customers.


GBS GBS Delivery Centers How Cargill Upskilled their Workforce and Improved Performance

Find out how Cargill CBS drives performance through the upskilling of their people, and how The Hackett Institute has supported their journey.