Read Watch

Hackett’s Guide to Becoming a World-Class GBS

{{article.creator.firstname}} {{article.creator.lastname}}
Sally Hardcastle
Senior Researcher, sharedserviceslink
May 6, 2020

The Hackett Group have identified 10 characteristics that are found in world-class GBS organisations which are central to developing significant capabilities, including customer-centricity, the successful use of digital tools and technologies, and talent management.

Download this White Paper to find out:

  • What the 10 characteristics of a world-class GBS are
  • The advantages of being a world-class organisation
  • How you can become ‘world-class’

To read this article you have to be registered.

Become a member to access all content and / or download it