Best practice and case studies for Finance, Shared Services and Indirect Tax professionals. Automation tips and strategies in our webinars, articles, events.

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Shared Services 7 Biggest Challenges in Shared Services and GBS (Global Business Services) Today – Proven Solutions

Explore the 7 biggest challenges facing Shared Services and Global Business Services (GBS) today. Learn actionable solutions for overcoming these obstacles, from digital transformation to talent management.

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Apr 19, 2023

Shared Services Coping Strategies for Complex Shared Services Work

Not only are companies adapting to new working structures (working from home/managing hybrid working), but most shared services teams have taken on more work, and more complex work.

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May 10, 2023

Shared Services 7 Main Issues Facing Shared Services Today (and How to Address Them)

Listen as we discuss the 7 Main Issues Facing Shared Services Today (and How to Address Them).

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Oct 4, 2023

shared services What IS Shared Services? - Video Training

If you are unsure what “shared services” is, we have a great tool for you: our 25-minute training video that will explain

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Jan 17, 2024

Shared Services Shared Services Reimagined: Mastering Complexity

Explore the evolution of shared services in the digital age. Dive into tech-driven adaptations, data visibility, and strategies for long-term value.

Feb 21, 2024

Shared Services 3 Actions Shared Services Take to Drive Healthier Margins

This webinar will focus on how shared services can become THE Centre of Excellence for Pricing, Promotions, and Data Analytics.

Jul 10, 2024

Shared Services GBS SPECIAL: Coca-Cola Europacific Partners and GSK Discuss ServiceNow

Is ServiceNow a workflow? A ticketing solution? A process mining tool? What are the benefits across business processes in IT, HR Service Delivery, Help Desk, Procurement and Finance? Join us for an upcoming webinar as our panelists, Coca-Cola Europacific Partners and GSK focus on ServiceNow.

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Shared Services Operate, Optimise, Transform – Creating Enterprise Value through Classic and Non-Classic End-to-End Processes

Four years on from its inception in 2016, Smith & Nephew’s 1350 FTE-strong GBS services the business with finance, IT, procurement and more. With the aim to expand into enterprise value, the GBS now reports into the COO instead of the CFO, is more tightly aligned with the customer services operation, and is devoting attention to delivering true end-to-end – not just in the classic H2R, O2C, R2R and S2S, but in other areas like Fixed Assets, Acquire to Retire, M&A, Assess to Acquire, Planning to Inventory, and Forecast to Delivery.

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Shared Services Talent Becoming a Talent Incubator

Joost van Daelen, Director GBS Service Excellence and Maayke van Houdt, HR Director at AkzoNobel, have a focus to mature the GBS organisation after the transition of activities into the GBS Centers. The challenge for GBS at AkzoNobel is to up the level from transitioned services to delivering increased value. Maayke and Joost recognise that a successful GBS requires a wealth of talent with a wide cross section of skills to drive its success.

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Shared Services Change Management Strategies for the Digital Era

One of the most common reasons transformations fail is that there isn’t enough focus on the human side of change and change management.

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Shared Services 5 Key Considerations for Your Location and Work From Home Strategy

Covid-19 has changed the business landscape. While some disruptions are temporary, there will certainly be some permanent changes to business culture. It’s time to start planning strategically about your location and work-from-home strategy.

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Shared Services T&E T&E Transformation at Smith & Nephew

Smith & Nephew's GBS runs mostly end-to-end processing from wing-tip to wing-tip. Find out about the transformation the T&E department underwent to fit in with this streamlined and optimized GBS in this 2-page infographic.

Shared Services Navigating the Complex Landscape of Global Business Services

Discover the evolution of Shared Services and Global Business Services (GBS) in our report. Gain insights from industry experts on overcoming legacy challenges and driving value in 2024. Download now to optimize technology and empower your organization.

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Shared Services P2P Report: 7 Main Issues Facing Shared Services Today – and How to Address Them

Navigate 7 shared services challenges & find solutions. Overcome rising costs, workload complexity, digital transformation struggles, poor data quality & more. Gain insights for success in shared services.

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Tax Shared Services E-Invoicing and Real-Time Tax Reporting: Core Business Requirements You Can't Ignore

Discover the game-changing world of E-Invoicing and Real-Time Tax Reporting. Unleash your business's true potential and thrive in a rapidly evolving compliance landscape. Download now and shape the future!

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Shared Services Infographic Report: Finance Transformation: What’s Working... What’s Not

Uncover keys to successful finance transformation. Avoid pitfalls and achieve shared services excellence

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P2P Shared Services Are Portals Complicating Matters?

Are Portals Complicating Matters? Find out by reading this exciting e-book and discover the revolutionary “Zero Serve” Model.

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Oct 26, 2021

O2C Shared Services RPA and AI: Living up to the Hype?

Robotic Process Automation and Artificial Intelligence have promised great things for finance, but are they living up to the hype, so far?

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Shared Services Shared Services and Finance Transformation: What’s Working and What’s Not

When done well, finance automation and transformation programs help shared services excel in ways that are inspiring, exciting, impressive and highly financially rewarding. Yet many finance transformation programs fall short

Shared Services Attracting and Retaining Top Talent in Shared Services and GBS: Insights and Trends

The evolution of shared services talent, key recruitment skills, and strategies to attract and retain top talent in the modern business landscape

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