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O2C Smart Collections: The Uber Way

When managing business processes, most agree the ideal combination is Artificial Intelligence plus Human Intelligence.  The Collections Process is a perfect example. This article lists 5 ways Autonomous Software is helping transport and logistics giant Uber achieve a whopping transformation in its accounts receivables.

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VAT The Danger of Indirect Tax as an Afterthought

What are 4 things that can go wrong when indirect tax is an afterthought, and not considered throughout your digital transformation?

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O2C Death by a Thousand Paper Deductions: 21 Stats

When you think of non-trade deductions, you think of grunt work and heavy lifting. It’s not the fun part of Order to Cash. It’s a piece of O2C which is truly non-value adding. Writing off all your deductions (which would never happen) would cost companies millions a year. So, teams of five to 10 analysts are employed to investigate small to large amounts, often working on thousands of deductions at any given time. As long as the process is manual, the company is losing out because of the high cost of activity, the high write-off threshold, and the stall in working capital. This article looks at the numbers (some very alarming) related to manual deductions processing, and the more relaxing numbers achieved once you automate.

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AP Accounts Payable Accounts Payable: 12 Thoughts on Going Green

Accounts Payable leaders have an opportunity to be very kind to the planet. With a difficult 18 months behind us, there has been talk about our legacy. Certainly, the most obvious theme to address on this score should be sustainability and going green. There is so much waste in Accounts Payable. Time, paper, money, energy. This document focuses on some eye-watering numbers illustrating a very clear cause-and-effect between AP activities and the cost to our planet.

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Covid 19 Shared Services GBS Remote Working: Legacy Shared Services Will Lose

Coming into 2020, we were living in a Winner Takes Most world. As for performance KPIs, companies who had grasped digital vs. companies that continued to wallow in a legacy infrastructure stood on opposite banks of an ever-increasing gulf. What have we learned 18 months on? Much comes to mind. Here, we reflect on 3 automation-related lessons.

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VAT Make VAT Reclaim a Key Part of Your Cash Strategy: 4 Best Practices

Recoverable VAT amounts are significant, often adding up to the millions. They can be recovered quickly, helping companies reduce their cost base, improve profits and increase cash reserves

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R2R R2R Automation Jumbo Automated Key Processes to Keep FTE Costs Low and Drive Efficiency

After centralising their finance, IT and HR functions to improve efficiency and transparency across what had become a complex integration following a number of acquisitions, Jumbo made the decision to automate key finance processes to keep FTE costs lean and drive productivity.

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R2R Automation How ArcelorMittal Streamlined their R2R Processes

Find out how this multinational giant streamlined their R2R processes with great results.

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GPO Global Process Owners - Everything you Need to Know

A GPO is the owner of the process such that no change can be made to the process without his or her consent.

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O2C AR The KPIs you Need in Accounts Receivable (AR) and Order-to-Cash (O2C)

There are two areas to focus on when assessing your benchmark – your processes and your people.

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e-invoicing The Ultimate Guide to e-Invoicing

A guide to better understand and implement e-invoicing

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Remote Working Virtual Workforce 5 Key Considerations for Your Location and Work From Home Strategy

Covid-19 has changed the business landscape. While some disruptions are temporary, there will certainly be some permanent changes to business culture. It’s time to start planning strategically about your location and work-from-home strategy.

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RPA Realize The Power of Robotics in Shared Services - Infographic

Adoption of robotics is not yet widespread, but it is growing. To better understand how shared services are using robotics, we conducted a survey with over 100 global shared services professionals.

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Shared Services Change Management Change Management Strategies for the Digital Era

One of the most common reasons transformations fail is that there isn’t enough focus on the human side of change and change management.

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Shared Services The New Delivery Center

Jack Dorsey, head of Twitter, says the company’s staff can work from home “forever.” Such statements seemed almost incredible pre-2020.

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Covid-19’s Impact on Shared Services Covid 19 AP Covid-19’s Impact on Shared Services

How you fare in the next few weeks or months may well be testament to how organized, automated and streamlined your SSO has become in the past few years.

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Digital Transformation at GE Power

A Guide to Digital Transformation Guide for Shared Services

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GPO Process Excellence/Compliance Shared Services Leaders’ Summit, Chicago 2019: Notes from the Chair

Dan French, co-chair of the Shared Services’ Leaders Summit in Chicago and CEO of Consider Solutions, sums up two days of stimulating presentations and discussions

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RPA Automation What is RPA?

Robotic Process Automation (RPA) enables you with the necessary tools to create your own software robots to automate any business process.

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P2P Automation P2P Process What are Your Top Challenges in P2P?

Technology and process innovation is changing Procure-to-Pay departments at a rapid pace.