Best practice and case studies for Finance, Shared Services and Indirect Tax professionals. Automation tips and strategies in our webinars, articles, events.

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P2P Tax E-Invoicing in the UK: What's Really Happening and What Businesses Need to Know

The UK has just wrapped up its consultation on e-invoicing, catching up, finally, with a conversation that has dominated the EU and Latin America for years. But what’s really driving this shift, and what does it mean for UK businesses, especially smaller ones?

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P2P Shared Services 5 Must-Do Fixes Before You Automate Your Finance Function

A panel of finance leaders shared their experiences and advice on preparing for a digital future: getting your people, data, and mindset ready for change.

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Shared Services How to Lead in a Changing World: Practical Ideas from Sacha Romanovitch

What kind of business thrives in today’s world – one shaped by geopolitical instability, climate urgency, AI disruption, and widening inequality?

P2P 6 Ways to Build On Your E-Invoicing Program

When rolling out e-invoicing—whether mandated or voluntary—it’s a prime opportunity to enhance Purchase-to-Pay efficiency by consolidating suppliers, standardizing payments and terms, conducting third-party risk assessments, increasing spend under management, and onboarding suppliers to discounting

P2P E-Invoicing: Lessons Learned from GSK’s 15-Year Journey

Businesses like GSK demonstrate that a strategic, collaborative approach to e-invoicing can lead to significant efficiency gains, cost savings, and enhanced supplier relationships.

Shared Services Outlook for 2025

2025 might not prove to be a straightforward year for shared services organizations. Read Susie West’s outlook for more insight.

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Shared Services 7 Biggest Challenges in Shared Services and GBS (Global Business Services) Today – Proven Solutions

Explore the 7 biggest challenges facing Shared Services and Global Business Services (GBS) today. Learn actionable solutions for overcoming these obstacles, from digital transformation to talent management.

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Shared Services Change Management Strategies for the Digital Era

One of the most common reasons transformations fail is that there isn’t enough focus on the human side of change and change management.

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Shared Services 5 Key Considerations for Your Location and Work From Home Strategy

Covid-19 has changed the business landscape. While some disruptions are temporary, there will certainly be some permanent changes to business culture. It’s time to start planning strategically about your location and work-from-home strategy.

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Tax The Danger of Indirect Tax as an Afterthought

What are 4 things that can go wrong when indirect tax is an afterthought, and not considered throughout your digital transformation?

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O2C Death by a Thousand Paper Deductions: 21 Stats

When you think of non-trade deductions, you think of grunt work and heavy lifting. It’s not the fun part of Order to Cash. It’s a piece of O2C which is truly non-value adding. Writing off all your deductions (which would never happen) would cost companies millions a year. So, teams of five to 10 analysts are employed to investigate small to large amounts, often working on thousands of deductions at any given time. As long as the process is manual, the company is losing out because of the high cost of activity, the high write-off threshold, and the stall in working capital. This article looks at the numbers (some very alarming) related to manual deductions processing, and the more relaxing numbers achieved once you automate.

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O2C The KPIs you Need in Accounts Receivable (AR) and Order-to-Cash (O2C)

There are two areas to focus on when assessing your benchmark – your processes and your people.

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O2C Smart Collections: The Uber Way

When managing business processes, most agree the ideal combination is Artificial Intelligence plus Human Intelligence.  The Collections Process is a perfect example. This article lists 5 ways Autonomous Software is helping transport and logistics giant Uber achieve a whopping transformation in its accounts receivables.

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O2C 3 Reasons Order-to-Cash is Stuck in the Dark Ages

Here are 3 findings regarding what is keeping Order-to-Cash stuck, and how to find freedom and digital advancement.

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O2C 15 Tips: What to Look for In Your Credit Management System

Given the volatility in today’s economic climate, Accounts Receivable teams will want to move away from manual credit management to a highly automated, machine learning-based platform to provide visibility, trustworthy profiles and scoring, and smart approval workflows. Now is the time to reduce exp

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Tax e-Invoicing The Impact of E-Invoicing and Real-Time Tax Reporting: How to Prepare Your Business

As e-invoicing mandates proliferate, the traditional country-by-country approach to compliance is becoming risky.

Shared Services Attracting and Retaining Top Talent in Shared Services and GBS: Insights and Trends

The evolution of shared services talent, key recruitment skills, and strategies to attract and retain top talent in the modern business landscape

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VAT Make VAT Reclaim a Key Part of Your Cash Strategy: 4 Best Practices

Recoverable VAT amounts are significant, often adding up to the millions. They can be recovered quickly, helping companies reduce their cost base, improve profits and increase cash reserves

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Shared Services Global Process Owners - Everything you Need to Know

A GPO is the owner of the process such that no change can be made to the process without his or her consent.

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P2P Top 10 KPIs in Purchase to Pay

We have pulled together 10 of the KPIs that you might do well to consider including in your P2P KPI set.

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